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Where Idocs are processed, R/3 allows usage of workflow to notify agents on faulty Idocs. For this setup an Idoc administrator is required to avoid work items to be send to all users (e.g. when a partner profile is not known).

  • Measurements: Make sure an Idoc administrator is set up (much like the workflow administrator)
  • Tools: We46 Menu: Tools - Business communication - IDoc Basis - Administration - Idoc administration
  • Impact: Irrelevant Work items could be placed in the inbox of users that should not process them.